Contact us

Dear customers,

Our office in London is open from Monday to Friday between 9am and 6pm (closed on weekends and public holidays). We are also reachable by phone and email. 

Due to the increased demand and limited resources, a slight delay may be expected. 

Our contact details and opening hours

Japan Experience in London

Japan Experience in the world

Our travel advisors are at your disposal to organize your trip to Japan!

Frequently Asked Questions


Personal data :

Your personal data will be collected by Japan Experience who are also responsible for processing it in order to deal with and monitor your order, to contact you and, subject to your agreement, to send you our newsletter as well as selected commercial offers. This processing can take place under different legal bases depending on the purpose it is used for.

You have the right of access to your data as well as the right of rectification, deletion and opposition of your data, which can be exercised via e-mail: or by writing to: Japan Experience, 30 Rue Sainte Anne, 75001 Paris.

For further information about the way we process and protect your personal data, please consult our Confidentiality Policy.